Social Worker I​/II

This recruitment will establish a list of candidates to be used in filling the vacancy as well as an eligibility list that may be used for future vacancies or temporary help for up to one (1) year.

Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.

Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher‑level supervisor or manager.

Essential job duties may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position‑specific tasks. (

Note:

For Social Worker I, duties are performed at the entry/trainee level.)

• Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services.
• Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment.
• Assesses reports of suspected abuse; may be required to work on‑call; may provide information to law enforcement or district attorneys.
• Develops and carries out culturally sensitive non‑complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals.
• Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services.
• Assists applicants and recipients in utilizing available resources.
• Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility.
• Makes home visits in connection with casework assignments.
• Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers.
• May testify in court.
• May be assigned to specialized functions.
• Participates in in‑service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence.
• Receives casework consultation from professionally trained staff members.
• Provides community outreach for various agency programs.
• Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
• Performs related duties as assigned.

This is a Merit System Services position. To view current qualifications, visit the MSS website directly at

Pattern 1:
Graduation from an accredited four‑year college or university;

Pattern 2:
Successful completion of thirty (30) college semester units or forty‑five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty‑two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*;

AND One (1) year of full‑time experience in the Social Service Aide, Eligibility Specialist II, Employment and Training Worker II or comparable classification; OR Three (3) years of full‑time experience providing direct client services to disadvantaged adults or children in a private or public agency.

Pattern 1:
One (1) year of full‑time experience performing entry level social work case management in the Social…