Communications Operator - Dispatch

Position: COMMUNICATIONS OPERATOR - DISPATCH
Salary : $41,475.20 Annually
Location : City of Crestview Police Department, FL
Job Type: Full-Time
Job Number:
Department: POLICE SERVICES
Division: DISPATCH
Opening Date: 02/04/2025
Closing Date: Continuous
FLSA: Non-Exempt

Description

Job Summary
This is general public safety work involving the responsibility of answering routine and emergency police/fire calls and for associated dispatching necessary police/fire personnel and equipment resources.

Job Responsibilities

• Receives and records all incoming calls and dispatches police/fire department vehicles and personnel as required.
• Monitors police/fire vehicles as to time and locations.
• Receives and relays messages, types forms and post general information sheet items.
• Makes periodic test reading of communications circuits.
• Maintains all FCIC and NCIC training requirements and records.
• Performs other related duties as directed
• Any one position may not include all of the duties listed, nor do the examples cover all the duties in which may be assigned.

Knowledge, Skills and Abilities

• Possess thorough knowledge of dispatching principles and procedures.
• Considerable knowledge of City boundaries, public facilities, and fire districts
• Ability to communicate clearly and concisely both orally and in writing.
• Possess a Florida Operator license.

EDUCATION (OR EQUIVALENT):

• High School Diploma or Florida approved GED
• Required Certification - 911 Safety Telecommunicator Certification within one year of hire.

We are delighted to present our comprehensive benefits package to our full-time employees, which includes an array of exciting offerings: health care, dental and vision plans, retirement options, deferred compensation plans, flexible spending accounts, life insurance, long-term disability coverage, and a generous allocation of holidays and paid time off.
Employee Benefits Overview

• Health, Life, Dental, & Vision Insurance:
  Health insurance is fully covered by the employer for employees, with optional 50% employer-paid dental and employee-paid vision coverage available.
• Flexible Spending Accounts:
  Flexible spending accounts are offered for your convenience.
• Retirement Plan: A pension-style plan is available, subject to specific terms.
• Supplemental Benefits:
  Employees are eligible for additional benefits such as life insurance, short-term and long-term disability, and long-term care through Allstate and AFLAC.
• Paid Time Off (PTO): PTO is earned monthly based on an accrual system.
• Holidays:
  Enjoy 13 city-paid holidays each year.
• Deferred Compensation: A 457b plan is available for deferred compensation.

For further details, please visit our candidate portal.