MVA​/Worker Compensation Specialist

Multi Office Medical Clinic is currently seeking an experienced MVA/Worker Compensation Specialist.

The MVA/Worker Compensation Specialist is responsible for coordinating and managing motor vehicle accident (MVA) and workers’ compensation (WC) patient accounts within a fast-paced medical office environment. This position serves as a liaison between patients, providers, attorneys, paralegals, case managers, and insurance adjusters to ensure timely processing of referrals, scheduling of appointments, and accurate handling of claims and payments. The specialist maintains detailed documentation, supports billing and collections processes, and assists with communication and coordination related to MVA and WC cases.

The ideal candidate demonstrates strong organizational skills, professionalism, attention to detail, excellent customer service, and the ability to work independently while maintaining confidentiality and accuracy.

• Receives and processes all incoming motor vehicle accident and worker's compensation referrals and scheduled new patient appointments.
• Works directly with attorneys, paralegals, case managers and adjusters.
• Sets up depositions, conference calls, and narratives between providers and attorneys.
• Posts MVA and WC payments that come via mail and sends secondary claims as needed.
• Basic knowledge of multi-line phone systems, computers and fax/copy machines.
• 1-2 years MVA/Liability billing experience in a medical practice or office environment.
• Excellent customer service.
• Ability and motivation to work independently.
• Ability to remain calm while working under pressure in a busy environment.
• Use of postage meters, fax portals, printers and scanners.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit and reach with hands and arms. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.

The noise level in the work environment is usually low to moderate.