Surgical Care Coordinator

We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Surgical Care Coordinator. You are responsible for the coordination and education of services for our patients’ receiving surgery with our Orthopedic/Spine Physicians. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation.

• Schedule patients for Orthopedic/Spine Surgeries
• Verify patient’s insurance benefits and coverage; collecting any out-of-pocket patient responsibilities
• Obtaining pre-operative clearances from Primary Care Providers, Cardiologist, Nephrologist, etc
• Coordinate with patients their pre-operative, surgery and post-operative appointments and requirements
• Coordinating any changes with Physicians surgery schedule with Clinical Director and/or facilities
• Preparing weekly surgery charts for clinical team members
• Communicate effectively and efficiently with patients, providers, team members and facility staff
• Entering and updating patient information in the EMR system
• Maintain HIPAA compliance and patient confidentiality at all times
• Any other job duties as assigned

• Customer Service Experience
• Anatomy knowledge
• Insurance knowledge
• Excellent oral and written communication & analytical skills
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgement, discretion and decision-making to achieve practice objectives
• Knowledge and adherence to HIPPA, Compliance and OSHA

• High school diploma or equivalent
• Minimum one year of experience as a Surgical Coordinator
• Experience with EMR software preferred – Athena
• Experience with Microsoft applications – Word, Excel, Office 365
• 401k
• Short-term/Long-term Disability Insurance
• Life Insurance
• Paid time off
• Uniform Reimbursement

• Office setting – sitting for long periods of time
• Some travel may be required for training purposes