Benefits Coordinator

General Statement of Job

Provides administration of employee and retiree benefits and wellness programs; provides operational support to the Risk Management Department.

• Informs new, current and terminating employees of benefits, to include life, health and dental insurance, Flexible Spending Plans, Health Savings Accounts and pre‑tax deductions; processes related paperwork.
• Conducts new retiree benefits enrollment.
• Plans, develops and coordinates implementation and monitoring of county wellness programs; participates as member of the Wellness Committee. Directs implementation of wellness related activities to include health screenings, Lunch and Learn classes, Bloodmobile, flu‑shots and fitness classes etc.
• Provides plan administration, creates participant communications and customer service regarding benefit plans; counsels employees and retirees regarding their coverage and options in accordance with established policies and practices.
• Enters biweekly benefit payroll deductions and past due benefits garnishments.
• Administers COBRA notifications and ensures compliance for dental insurance; coordinates and tracks COBRA payments for medical premiums.
• Assists with Workers’ Compensation filings and serves as back‑up to the Claims Examiner as needed.
• Coordinates with HR Generalists and Claims Examiner to track Workers’ Compensation & leave without pay status to ensure benefit premiums are collected from employees; conducts in‑house collection efforts of past due premiums and coordinates with the outside collection agency as needed.
• Prepares and manages the Health Program Budget.
• Reviews monthly and year‑end Risk Management Budget to ensure benefit funds are allocated to the correct accounts; requests journal entries from Finance to make any corrections.
• Coordinates open enrollment process and the distribution of benefits enrollment materials; determines eligibility and ensures the accuracy of benefit enrollments.
• Assists employees with benefits claims issues and plan changes; enrolls employees with carriers and processes Qualifying Life Events (QLEs) status changes.
• Responds to inquiries regarding plan provisions, benefits enrollment, status changes and other questions as they arise.
• Processes and administers disability paperwork.
• Reconciles and authorizes monthly enrollment and billing reports to ensure correct payment to vendors.
• Assists RM & HR Director with annual budget preparation.
• Responsible for updates and changes to the department’s website and intranet pages.
• Establishes, maintains, updates and manages filing systems.
• Performs other duties as assigned.

Associate’s Degree supplemented by a minimum of three (3) years’ experience in employee benefits, with emphasis on health, life and dental claims and IRS Section 125 plans, or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Experience with Microsoft Word and Excel is required. Experience with Microsoft Access is preferred. Minimum typing speed of 25 words per minute is preferred.

Requires a valid driver license.

Requires the ability to operate office equipment, to include computers, copy/fax machines and related peripherals. Must be able to exert 20 to 50 pounds of force occasionally, 10 to 25 five pounds of force frequently, and a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Requires periodic walking and standing, with occasional bending and stooping.

Physical demands are essentially those of sedentary work.

Requires the ability to communicate in English, including the ability to convey, record and exchange information; requires the ability to explain procedures and to give, receive and follow oral and written instructions. Requires ability to read a variety of moderately complex technical data, policy and procedure manuals, codes, professional journals. Requires the ability to prepare forms and reports using prescribed formats, and adhering to all rules of grammar, spelling, diction and punctuation.

Requires…