Family Support and Engagement Specialist

Family Support and Engagement Specialist

Job Category: Childhood and Family Development

Since opening our doors in 1902, CHS has become a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

1. Screen and assess families referred to Healthy Families for program eligibility, while identifying the presence of physical, mental, and emotional well-being factors and enhancing the home environment by providing resources to strengthen the parent-child relationship.

• Participate in clinical or case staffing for in-home counseling services to Healthy Families program participants, meeting established program outcome goals and upholding the CHS Standard of Care.
• Develop a set of actionable and targeted change management plans including communication, roadmaps, training, and resistance management plans.
• Directly transport, when necessary, or arrange for client transportation for activities such as medical appointments, counseling, parent leadership meetings, shopping, other social service agency meetings, or emergency services.
• Oversee compliance with HS/EHS, CHS, COA, licensing, contractual, quality, and outcome standards.
• Monitor quality of care by complying with contract requirements for contacting clients by phone, by letter, and/or by conducting home/residential visits.
• Collaborate with stakeholders, such as EBP developers, academic partners, provider agencies, community organizations, and cross-system partners to support EBP initiatives and implementation.
• Develop a set of actionable and targeted change management plans including communication, roadmaps, training, and resistance management plans.
• Provide access to health services and other community resources/referrals to support healthy childhood growth and development, as appropriate.
• Develop comprehensive client-driven Family Goal Plans that clearly identify specific goals, objectives, and service needs.
• Teach positive parenting skills and age-appropriate discipline options to assist in strengthening parent-child interaction to enhance the family functioning to improve self-sufficiency.
• Provide appropriate modeling techniques, education, activities, and other support as delineated in the Home Visit Service Plan.
• Promote the program at community resource fairs, meetings and other community events.

• Create and maintain client clinical and case records, documenting activities as required by the contract and CHS standards.
• Meet with supervisor weekly to provide comprehensive data updates to the Program Manager regarding the status of screening/assessment activity.
• Perform all job functions as set forth by the Healthy Families Florida contractual requirements to ensure the delivery of quality services.
• Maintain or exceed at least 80% of quarterly home visits as required by Healthy Families Florida.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

• High school diploma or GED equivalent, required.
• Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.

• Mini…