IT Service Dispatch Lead; On-Call
Listed on 2026-10-18
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IT/Tech
IT Support, HelpDesk/Support
Heritage Technology Solutions in Crestwood, IL is seeking a Service Desk Dispatcher to maximize utilization of internal and field resources through daily dispatch of service requests. You will act as the single point of contact for clients and coordinate engineers for remote or onsite support.
Responsibilities include intake of service requests, scheduling via the Connect Wise portal, monitoring time entries, and communicating incident progress to clients.
The IT Service Dispatch Lead (On-Call & After-Hours) role at Htspc is now open for applications in Crestwood, IL, United States.
For the IT Service Dispatch Lead (On-Call & After-Hours) position at Htspc, we are reviewing applications now.
Step into the IT Service Dispatch Lead (On-Call & After-Hours) role at Htspc in Crestwood, IL, United States and grow with us.
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