Pet Groomer

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Job Description

Pet Smart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Pet Groomer

About Life At Pet Smart

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for pets while enjoying a work experience that celebrates them as their authentic selves.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best-in-class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility for cleanliness and pet health and safety standards.

• Independently performs full menu of bath, brush and grooming services and standalone services (e.g., nail trims, teeth brushing, sanitary services) in accordance with Pet Smart’s standards.
• Recommends additional health and wellness solutions with pet parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers questions and assists with making reservations in the salon.
• Conducts appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, including end-of-day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• Prior grooming experience; or 6 months of experience in the Stylist in Training program with successful completion of Pet Smart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Ability to reach with hands and arms; stoop, kneel, crouch. Specific vision abilities required; reasonable accommodations may be made.
• Lift and/or move up to 50 pounds; occasionally team lift and/or move more than 100 pounds.
• Exposure to a wet environment with pet hair, moving mechanical parts, and live animals. Noise level may be moderate to high.

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a groom, you’ll create moments that matter. We cherish diversity and the unique perspectives of our 50,000 associates.

We’re excited you’re interested in joining our pack and helping us do Anything for Pets. Apply now. This listing is not an indication that the position is currently open or available; we continually look to build a network of talented candidates and are always accepting applications. Contact your local Pet Smart store to check which roles they are hiring for.

Pay: base rate based on experience and store location; benefits described at

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or other protected characteristics. Applicants must be over 18 (except where required by law).

For applicants in Waterloo, San Francisco, or Los Angeles: fair chance considerations apply as required by local ordinances.

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