Study Peer Advisor

Please see Special Instructions for more details.

You must qualify for Federal Work-Study to be considered for this position.

Please contact Doane's Financial Aid Office at faoffice to determine if you qualify.

The role of this position is to provide quality client service to students and families regarding scholarship and financial aid at Doane University.

• Answer inquiries by email, phone, and at the FA front desk regarding Doane scholarships and financial aid information.
• Represent FA at browsing sessions during recruitment events for prospective students.
• Learn general dates (deadlines) – Scholarships Deadlines, FAFSA Priority Date, Term Dates, and general timelines for aid processes.
• Serve as the reception person at the front counter and on phones.
• Learn priority dates for the Doane scholarship application, FAFSA, academic term beginning and ending dates, and timeline for scholarship and financial aid process.
• One-on-one counseling, in person and over the phone, to assist students and parents in the completion of the FAFSA, office forms, and applications, U.S. Department of Education procedures, and forms.
• Provide information about financial aid requirements and policies, and refer students and parents to office staff as appropriate.
• Assist in the processing of financial aid files and forms.

• High ability to work with the public daily (students, parents, future students).
• Must be able to maintain a high degree of confidentiality regarding all work.
• Strong attention to detail is critical.
• Need a high level of problem-solving skills.

Flexible, $15.00/hour