Accounts Receivable Specialist

Accounts Receivable Specialist, you will be a key member of the finance team responsible for ensuring the company’s cash flow remains healthy and accurate. You will manage the full lifecycle of the AR process—from generating invoices and processing incoming payments to resolving billing discrepancies and conducting soft collections. The ideal candidate is a detail-oriented professional who enjoys problem-solving and can communicate effectively with customers to resolve payment issues.

Invoicing & Revenue Recognition

• Generate and distribute accurate, timely invoices to customers based on contract terms and service delivery.
• Review billing data for errors and ensure all manual and automated transaction fees are applied correctly.
• Maintain the customer master file, ensuring all contact information and credit terms are up to date.
• Post and record daily ACH, wire, and check payments with high precision.
• Perform account reconciliations to ensure the general ledger matches sub-ledger activity.
• Identify and investigate payment discrepancies, short-payments, or unapplied cash.

Collections & Relationship Management

• Monitor aging reports and proactively follow up on overdue accounts via phone and email.
• Act as the primary point of contact for customer billing inquiries, providing "white-glove" service to resolve disputes.
• Negotiate payment plans for delinquent accounts in accordance with company policy.

Reporting & Compliance

• Assist with month-end closing activities, including the preparation of AR aging summaries and status reports.
• Support internal and external audits by providing necessary documentation and data samples.
• Identify opportunities for process improvements (e.g., transitioning from manual to automated invoicing).

• Education:
  
  Bachelor’s degree in Accounting, Finance, or Business (preferred) or equivalent work experience.
• Experience:
  
  2+ years of experience in Accounts Receivable or a general accounting environment.
• Technical
  
  Skills:
• Excel:
  Proficient in Pivot Tables, VLOOKUPs, and data formatting.
• ERP Systems:
  Experience with software such as Net Suite, SAP, Oracle, or Quick Books.
• Soft Skills:
• Diplomacy:
  Ability to discuss past-due balances with customers while maintaining a positive brand image.
• Organization:
  Capability to manage high volumes of invoices and emails without losing track of details.