Associate Director of Student Accounts

Department: Financial Services
Reports to: Director of Financial Services
Status: Exempt

Associate Director of Student Accounts

Missouri Baptist University is seeking an Associate Director of Student Accounts to lead student billing, collections, reconciliation, reporting, and compliance activities. This position manages the Student Accounting Office and works closely with students, families, Financial Aid, and other departments to ensure accurate and timely account management.

• Oversee student billing, payment processing, collections, and account reconciliation.

• Prepare required IRS forms, including Forms 1098-T, 1042-S, and 8300.

• Reconcile online payments, invoices, miscellaneous charges, and bank remittances.

• Assist students and families with billing and payment questions by phone, email, and in person.

• Partner with Financial Aid and other departments to resolve account discrepancies.

• Prepare balance, registration, bad-debt write-off, and scholarship tax-withholding reports.

• Coordinate international student insurance billing and collect required Student Accounts documentation.

• Manage Student Accounting Office employees, including hiring, training, scheduling, work assignments, and performance evaluations.

• Maintain billing policies, procedures, quality-control queries, and the Student Accounts calendar.

• Monitor regulatory changes and maintain required Veterans Affairs credentials and compliance.

• Review account adjustments, write-offs, debt disputes, settlement offers, and compliance filings.

• Bachelor's degree in accounting, finance, business administration, or a related field.

• Three to five years of experience in student accounts, financial services, or higher education administration.

• Strong analytical, reconciliation, communication, customer service, and leadership skills.

• Knowledge of applicable regulations and IRS reporting requirements.

• Proficiency with Microsoft Office and student information systems such as CAMS.

A master's degree and supervisory experience in a college or university financial services office are preferred.

Eligible full-time employees receive:

• 100% employer-paid employee health and dental insurance

• Employer-paid life insurance equal to four times annual salary, plus $10,000

• Employer-paid long-term disability insurance

• A 5% employer retirement contribution with immediate vesting

• Plus More

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law.

The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal
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By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here
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• Virginia residents may access our state specific policies here
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Additionally, submissions to this position are subject to the use of AI to…