Communication Services Operator
Listed on 2026-03-03
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Customer Service/HelpDesk
Clerical, HelpDesk/Support, Admin Assistant, Office Administrator/ Coordinator
Overview
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Position Details QualificationsEducation:
High school diploma or equivalent.
Licensure:
None.
Experience:
Telephone or customer service experience beneficial.
Certifications:
None.
Other:
- Basic computer and keyboarding skills
- Must be able to navigate multiple computer software systems simultaneously
- Ability to communicate clearly in English both orally and written
- Knowledge of Microsoft Office
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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