Scheduler​/Insurance Specialist - Plastic Surgery

Find your calling at Mercy!

The Clinic Scheduler/Insurance Specialist is responsible for multiple facets of patient financial account services within the practice; including but not limited to patient benefit assessment, insurance verification, pre-certification, pre-authorizations, pre-determination for services, and referrals management. This individual also coordinates all aspects of surgery scheduling. Schedules all appointments for patients requiring surgery and revises/cancels appointments as necessary. Acts as an interdepartmental liaison and maintains familiarity with scheduling functions.

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

• Education:
  • High school diploma or equivalent.
• Licensure:
  • None.
• Experience:
  • 1 year of experience as a surgery scheduler.
• Certification/Registration:
  • None.
• Other Skills and Knowledge:
  • Medical terminology.
  • Computer skills.
  • Telephone etiquette.
  • Excellent oral and written communication skills.

• Education:
  • High school diploma or equivalent.
• Licensure:
  • None.
• Experience:
  • 1 year of experience as a surgery scheduler.
• Certification/Registration:
  • None.
• Other Skills and Knowledge:
  • Medical terminology.
  • Computer skills.
  • Telephone etiquette.
  • Excellent oral and written communication skills.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.