IT Systems Administrator II

Description

Department/Branch:
Information Technology/Corporate Admin

Reports to:

Vice President of Information Technology

FLSA Status:
Exempt

Work Schedule:

Full-time

Location:

In-Office. This position is located in the United States.

Currently, we are not able to employ candidates who will work from outside the U.S. for this role.

The IT Systems Administrator II is responsible for the design, administration, security, and optimization of the organization’s infrastructure, cloud platforms, enterprise systems, and Microsoft-based environment. This role independently manages assigned systems, provides advanced technical support, leads small to medium infrastructure initiatives, and ensures the reliability, performance, and security of core systems while aligning technology operations with business and compliance requirements. The IT Systems Administrator II supports modern infrastructure initiatives including automation, identity and access management, and AI-enabled technologies, while maintaining strong governance, security controls, and operational excellence across the IT environment.

• Design, implement, administer, and maintain enterprise infrastructure including servers, operating systems, and virtualization environments
• Manage on-premises and cloud-integrated systems in a hybrid environment, including Microsoft 365 and Azure-based services
• Monitor system health, performance, capacity, and availability to ensure optimal operation and minimal downtime
• Manage backup, recovery, and disaster recovery processes to ensure data integrity and business continuity
• Independently maintain assigned infrastructure platforms and enterprise services, including lifecycle, capacity, and performance management

• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and One Drive
• Manage Active Directory and Entra  (Azure AD) including identity lifecycle, group policy, and access controls
• Implement and maintain identity and access management best practices including least privilege and role-based access
• Support hybrid identity and authentication models across cloud and on-prem systems
• Troubleshoot and resolve advanced identity, authentication, and access-related issues

• Implement and enforce IT security best practices across infrastructure, systems, and endpoints
• Perform threat management, vulnerability identification, remediation coordination, and risk mitigation activities
• Monitor, investigate, document, and respond to security events and incidents, including potential or confirmed cybersecurity breaches, unauthorized access, and malicious activity, following established incident response procedures
• Participate in cybersecurity investigations and support containment, recovery, evidence collection, and documentation activities
• Support compliance with applicable standards and frameworks (e.g., GLBA, NIST, audit requirements)
• Manage patching, system hardening, endpoint protection, and configuration baselines
• Maintain logging, monitoring, and audit readiness across systems and platforms
• Assist with audit preparation, evidence gathering, and remediation activities

• Support infrastructure and platform readiness for approved AI technologies including Microsoft Copilot and related tools
• Assist in enabling secure integration of AI services within the Microsoft and enterprise environment
• Develop and support automation, scripting, and process improvements to enhance operational efficiency
• Support system integration, orchestration, and modern infrastructure initiatives
• Identify and implement opportunities to automate repetitive administrative and operational processes

• Administer and support enterprise applications and backend systems ensuring integration, performance, and availability
• Support database systems, maintenance processes, and performance optimization
• Troubleshoot complex system, application, and infrastructure issues to maintain operational continuity
• Coordinat…