Surgery Scheduler - Multispecialty Care Plastic Surgery

Find your calling at Mercy!

The Surgery Scheduler coordinates surgeries for five surgeons, including securing surgery dates and times, coordinating operating room availability, obtaining pre-authorizations, preparing surgical packets, and communicating clearly with all involved parties. This position plays a critical role in maximizing provider and facility efficiency while supporting patient comfort, safety, and understanding throughout the surgical process.

• Education: High school diploma or equivalent.
• Licensure: None
• Experience: Previous experience as a surgery scheduler preferred, but not required.
• Certification/Registration: None
• Other Skills and Knowledge: Medical terminology. Computer skills. Telephone etiquette. Excellent oral and written communication skills.

Key Responsibilities

• Schedule inpatient and outpatient surgical procedures in coordination with physicians, hospitals, and ambulatory surgery centers
• Communicate surgery details with patients, including dates, arrival times, pre-op instructions, and required testing
• Coordinate with joint surgeries with other departments and facility scheduling teams
• Prepare and distribute surgical packets and documentation
• Verify patient information, physician orders, and required authorizations or referrals
• Schedule post op appointments
• Maintain accurate records in the electronic medical record and reconcile post-procedure documentation
• Identify and resolve scheduling conflicts or changes in a timely manner
• Collaborate with clinical and administrative staff to improve scheduling workflows and efficiency
• Ensure compliance with office policies, HIPAA regulations, and payer requirements

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.