Team Leader - Residential Childrens Home

Team Leader - Residential Childcare

We believe that every child deserves a safe, stable, and supportive environment to grow and thrive. We are now recruiting a committed and experienced Team Leader to join our dedicated team in our 4 bed SHB residential children's homes in Crewe.

We provide high-quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges—offering them stability, growth, and hope for the future.

This is an exciting opportunity to step into a leadership role while positively shaping the lives of young people with complex needs.

• Lead shifts and support the team to deliver high-quality care in line with individual care plans
• Provide supervision, guidance, and day-to-day support to residential care staff
• Oversee and contribute to the development and review of care plans, ensuring consistent trauma‑informed care
• Support the Registered Manager and Deputy Manager with daily operations and home standards
• Promote safeguarding, ensuring all procedures are followed and concerns are addressed appropriately
• Build strong relationships with professionals, families, and external agencies
• Support the training, mentoring, and development of new and existing staff
• Contribute to home maintenance, record keeping, budgets, and reporting systems

• Minimum 1 year's experience in residential childcare
• Strong understanding of child development and trauma‑informed practice
• Level 3 Diploma in Residential Childcare (or working towards)
• Excellent planning, organisation, and prioritisation skills
• Strong written and verbal communication skills
• Knowledge of safeguarding procedures and relevant legal frameworks
• Ability to lead by example, act as a role model, and maintain professional boundaries
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Resilient, motivated, adaptable, and calm under pressure
• Flexible to work shifts, including weekends and sleep‑ins
• Full UK driving licence

• Level 5 Leadership & Management qualification
• Previous supervisory or management experience
• Knowledge of residential childcare regulations and quality standards
• Strong team leadership and management capabilities

• Level 3 & Level 5 Qualification Support (Residential Childcare pathway)
• Qualification Completion Bonuses
• Pension auto‑enrolment
• Pay Care Scheme – cashback on medical expenses
• Employee Assistance Programme – 24/7 confidential support
• Perkbox – discounts at high‑street and online retailers
• Long Service Awards (extra annual leave + bonus payment)
• Free meals on shift
• Paid DBS
• Free parking
• Casual dress
• Referral programme
• Health & wellbeing programme

Children's Residential Care – 1 year (required)

If you're ready to be part of a passionate, values‑driven organisation that puts children and young people at the heart of everything we do, apply today and help make a genuine difference every single day.