Receptionist, Hospitality ​/ Hotel ​/ Catering

About the role

A friendly welcome at reception sets the tone for a great stay at Crieff Hydro, so you’ll have personality and positivity by the bucket load. You’ll deal with guest check‑ins, resolve any issues, and be able to upsell the resort and all the exciting activities Crieff Hydro has to offer.

• Previous customer service experience, and ability to deal with any issues in a caring and helpful manner.
• Good systems savvy, and if you’ve worked with Maestro or a similar booking system, even better.
• Work varied shift patterns, with the earliest start time of 8 am and latest finish 10 pm.
• Full‑time (40 hours per week), permanent position.
• Live‑in accommodation available.

• Up to £12.71 per hour.
• Live‑in accommodation – on‑site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive discounts – enjoy 30 % off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team‑rate hotel stays – discounted stays at all of our hotels from just £30 per night.
• Refer a friend bonus – earn up to £250–£500 for each successful team member or manager you recommend.
• Guest mention rewards – earn £5 every time a guest gives you a positive shoutout in a review.
• A friendly & supportive team – work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Career progression – with seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Well‑being support – get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team events & annual staff party – enjoy team events throughout the year and a legendary annual staff party.

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.