Food and Beverage Assistant

About the role

As a Food & Beverage Assistant, you’ll be right at the heart of the guest experience. You’ll take orders, serve food and drinks, clear tables and make sure every guest leaves with a smile. No two shifts are the same and you’ll be supported by a great team every step of the way.

This position is a 30‑hours per week contract with overtime available. Working hours and days will be varied depending on business needs.

• Friendly and approachable – great with people and happy to help
• Team player – ready to support your colleagues and get stuck in
• Willing to learn – no experience necessary, just the right attitude
• Flexible – able to work shifts including evenings and weekends

• Up to £12.71 per hour plus a share of tips (estimated £2,000 per annum for full‑time team members).
• Live‑in Accommodation – On‑site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
• Refer a Friend Bonus – Earn up to £250‑£500 for each successful team member or manager you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Well‑being Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Please note:

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.