Housekeeping Supervisor - Guest Lodges

About the Role

At the Crieff Hydro family of hotels, we pride ourselves on offering a variety of accommodation options, including 57 self‑catering lodges that provide our guests with the perfect home‑away‑from‑home experience. As a Self‑Catering Supervisor, you will play a key role in ensuring that each lodge meets our high standards of cleanliness, presentation, and guest satisfaction.

You will be responsible for checking and approving lodges before guest arrivals, coordinating with the housekeeping team, and making sure every last detail is taken care of – from pristine kitchens and bathrooms to perfectly made beds and welcoming touches that leave a lasting impression.

We have 2 positions available, on either a 16‑hour or 30‑hour contract, dependent on individual and business needs. Please note that we are unable to offer staff accommodation for this role.

• Previous experience in housekeeping or accommodation supervision, ideally in self‑catering or hotel environments.
• A keen eye for detail, ensuring every lodge is cleaned and presented to a 5‑star standard.
• Ability to inspect, approve, and provide feedback to housekeeping teams, ensuring consistency across all 57 lodges.
• A proactive approach, working efficiently to meet daily checklists and deadlines.
• A friendly and welcoming attitude, as you may interact with guests during their stay.
• Strong organizational and problem‑solving skills to handle any last‑minute changes or guest requests.

• Live‑in accommodation – on‑site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive discounts – 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team rate hotel stays – discounted stays at all of our hotels from just £30 per night.
• Refer a friend bonus – earn up to £250‑£500 for each successful team member or manager you recommend.
• Guest mention rewards – earn £5 every time a guest gives you a positive shout‑out in a review.
• A friendly and supportive team – work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Career progression – with seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Well‑being support – 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team events & annual staff party – annual staff party and team events throughout the year.

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.