Client Services​/Sales Associate

Client Services And Sales Associate

Elements Massage of Crofton is looking for an engaging and outgoing personality to join our team as a client services and sales associate. Make a positive difference in the lives of others in a meaningful way. The ideal candidate ensures a welcoming experience for our clients. Here's what we are looking for:

• Ability to follow our proven processes to ensure excellent client experiences and to sell the monthly Elements Wellness Program.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• Kind, caring, smiling, upbeat, outgoing personality
• Reliable transportation and attendance

Responsibilities:

• Deliver a great client experience with our industry leading Service Path. This is a system allows you to sell memberships, gift cards, session upgrades, and effectively provide information about our services and products.
• Maintain a clean and organized reception/lobby area, ensuring it is always presentable to clients, this will include assisting in light cleaning duties.
• Be a team-player who is respectful, kind and thoughtful. You will collaborate with therapists, estheticians and other front-of-house staff.
• Provide excellent customer service skills by welcoming clients with a warm and friendly smile!
• Manage the studio's appointment scheduling system, phone, text, and email inquiries

Qualifications:

• Prior customer service experience preferred but not required. Dedication, attention to detail, and enthusiasm are the most important qualities.

Schedule:

• Sunday: OFF
• Monday: OFF
• Tuesday: 3pm-9pm
• Wednesday: OFF
• Thursday: OFF
• Friday: 3pm-9pm
• Saturday: 3pm-9pm
• Hours during 2-3 week training period will differ

Calm and soothing atmosphere, surrounded by tranquil music and a serene ambiance

FREE monthly massage or facial at the studio

Paid Time Off

Commissions/bonuses

Tax-deferred retirement plan available