Leasing Up Property Manager Crofton, MD

Leasing Up Property Manager job at River View Residential. Crofton, MD.

The Property Manager works in accordance with established policies and procedures while managing the day-to-day operations of the community. The Property Manager is responsible for overseeing and enhancing the value of the property, developing and motivating the staff, maintaining positive resident relations and performing marketing as required.

• Directly supervises leasing and service staff and monitors daily leasing activity
• Responsible for scheduling, hiring, counseling, training, and other personnel related activities directly related to on-site staff
• Evaluate and review the performance of leasing personnel and report to supervisors with concerns, compliments, and/or areas requiring improvement
• Maintains the physical condition of the property seeing that appropriate maintenance is routinely performed on the property
• Sends appropriate correspondence to residents for lease termination, violation of lease terms, lease renewals, extensions, etc.
• Assists in the creation of marketing strategies
• Adheres to Social Media policy including posting to Social Media sites as required
• Helps create an up-beat/positive atmosphere
• Submit monthly objectives such as marketing and outreach, miscellaneous functions, event planning, outreach results, and training strategy and results, etc.
• Submits monthly personnel schedules, in advance, to regional staff
• Responsible for showing (leasing) vacant apartment homes to potential residents as needed. In addition, this includes recording accurate marketing and demographic information from residents calling and visiting the Leasing Office on electronic guest cards. Additionally, responsible for monitoring the follow-up response activity with potential residents
• Performs inspections of make-ready apartment homes to ensure company quality standards are met or exceeded in a timely fashion
• Responsible for ensuring that all paperwork necessary to qualify applicants who are interested in leasing an apartment home is complete, accurate, and processed timely
• Responsible for ensuring accuracy and consistency of move-in inspections and all related paperwork, including providing notary services as needed
• Responsible for monitoring, reviewing, documenting and recapping all resident service requests, lease renewal, delinquency and any other miscellaneous requests, using the warm call program
• Responsible for performing and reviewing move-out inspections and all paperwork necessary upon a resident’s move-out
• Maintains and transmits payroll records timely and accurately
• Perform written evaluations of all property employee and provide recommendations for compensation adjustments and/or promotions
• Responsible for learning the entire community layout including all floorplan styles and amenities
• Maintains a thorough understanding of competitive market by conducting monthly competitive surveys and periodic visits to competitive properties
• Responsible for exploring and documenting information regarding the property’s market area, the competition, area amenities, and area service on a monthly basis
• Update Regional Manager weekly on status of miscellaneous functions (i.e.
  
  - event planning, outreach results, training plans and results, etc.)
• Responsible for handling and resolving resident and vendor issues
• Conducts weekly and quarterly property inspections and submits a detailed report of condition of property to the Regional Manager. Coordinates with the maintenance service team on both preventative and ongoing maintenance
• Responsible for completing weekly, monthly, and quarterly reports to the corporate office
• Keeps accurate records of income and expenditures to ensure keeping within budget to achieve maximum NOI
• Approves and codes appropriate invoices using proper general ledger categories
• Keeps accurate records of apartment maintenance and inventory
• Maintains accurate resident files
• Responsible for evaluating the services of contractors at the community
• Responsible for preparation and presentation of delinquent rent accounts in county Rent Court
• Monitors pool activity
• Respo…