Billing Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare, review, and submit accurate and timely invoices to funding sources, including
Medicaid, managed care organizations (MCOs), school districts, and private payers.

• Monitor accounts receivable aging reports and support follow-up on outstanding balances
to promote timely collections.

• Post payments accurately to the accounting system and reconcile payments to bank
deposits and remittance advice.

• Investigate, research, and resolve billing discrepancies, denials, and payment variances.

• Maintain organized and complete billing and receivables documentation in compliance
with internal controls and audit requirements.

• Perform account reconciliations to ensure billing accuracy and completeness.

• Assist with month-end and year-end closing activities, including revenue recognition and
AR reconciliations.

• Support internal and external audits by gathering documentation and responding to
billing-related inquiries.

• Identify opportunities for process improvements to increase efficiency and reduce billing
errors.

• Collaborate with the finance team member to support the A/R processes by providing
client documentation, eligibility information, funding verification, and administrative
billing support.

• Communicate effectively with program staff, finance leadership, families, and external
funding sources to resolve billing issues.

• Ensure compliance with payer requirements, agency policies, and applicable state and
federal regulations.

• Maintain accurate digital and physical filing systems related to billing and receivables.

• Assist with general administrative and finance-related tasks as assigned.

• Perform other duties as needed to support the Finance Department and agency operations.
Skills

• Strong attention to detail and accuracy

• Effective time management and ability to meet deadlines

• Clear and professional written and verbal communication skills

• Problem-solving and analytical skills

• Proficiency in Microsoft Office, particularly Excel

• Ability to work with accounting and billing software (e.g., MIP, Sage, or similar systems)
Knowledge

• Accounts receivable and billing processes, including invoicing, payment posting, and
reconciliations

• Medicaid, MCO, Medicare, and third-party payer billing requirements

• Nonprofit financial operations and regulatory considerations

• HIPAA and confidentiality standards

• Internal controls and documentation best practices
Abilities

• Ability to work independently and collaboratively within a finance team

• Ability to analyze billing data and resolve discrepancies

• Ability to maintain confidentiality and handle sensitive financial and client information

• Ability to adapt to changing payer rules, billing procedures, and organizational needs

• Ability to interact respectfully and professionally with diverse populations, including
individuals with ASD and IDD and their families

Equal Opportunity Employer
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