Workforce Development Representative

Job Class:
Workforce Development Representative

Agency:
Department of Employment and Economic Development

• Job
• Location:
  
  Crookston
• Telework Eligible:
  Yes, may be eligible for some telework
• Full/Part Time:
  Full-Time
• Regular/Temporary:
  Unlimited
• Who May Apply:
  This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 03/03/2026.
• Date Posted: 02/25/2026
• Closing Date: 03/06/2026
• Hiring Agency/Seniority Unit:
  Employment and Economic Development Department-MAPE
• Division/Unit:
  Workforce Development
• Work Shift/
  
  Work Hours:
  
  Day Shift
• Days of Work:
  Monday - Friday
• Travel Required:
  
  Up to 5% of the time
• Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually
• Classified Status:
  Classified
• Bargaining Unit/Union: 214 - Minnesota Association of Professional Employees/MAPE
• FLSA Status:
  Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities:
  Yes

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is located in Crookston, MN.

The Employment Services Representative position exists to provide employability planning, support services, case management, and workshops to residents of Workforce Service Area One (1) (WSA 1) / Polk County involved in Welfare‑to‑Work programs. This includes individuals receiving county assistance who are referred or enrolled in the Minnesota Family Investment Program (MFIP) and Family Stabilization Services (FSS), and food support. The incumbent also provides advocacy and referral services for universal customers who need assistance from other agencies.

The position provides training on how to seek employment through creative job search classes, resume writing classes, and other employment‑related workshops. The incumbent provides technical and informational resources so that customers have access to information on careers, labor market trends, job openings, skill requirements, assessment tools, and educational and training opportunities.

As an Employment Services Representative, you will contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and help people create possibilities, come and be a part of our amazing team!

This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

This posting may be used to fill multiple positions.

One (1) year
* of experience in a role administering formally structured programs with case management as a core component of the program administration, or a similar role as determined by the agency.

• Bachelor's degree in a Human Services or Social Science field such as Psychology, Sociology, Education, or other closely related field as determined by the agency may substitute for one (1) year of experience.

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Experience in developing and presenting workshops for adult career seekers, offered both virtually and in‑person.
• Experience in organizing and tracking program participants, including case noting and referring them to services, programs, or opportunities aligned with their needs and career goals.
• Experience in communicating effectively to connect career seekers with workforce training opportunities that help advance their skills.
• Ability to build and maintain connections with community partners, such as educational institutions, employers, and supportive services, to assist career seekers in gaining employment.
• Ability to adapt to changing work priorities and goals.

• Bachelor’s or advanced degree in a Human Services or Social Science field such as Psychology, Sociology,…