Automotive Service Advisor - Crossville & Cookeville, TN Area

Description

Great CAREERS are grown at CAR FIX!

CAR FIX isn’t just another employer. Our team members’ time, effort, and talents are all important to our mission: providing the highest-quality auto service in Tennessee. We strive to create a workplace where auto technicians can achieve their highest potential. Whether you’re an aspiring mechanic or a seasoned master, CAR FIX offers mentorship, ongoing education, and hands-on experience to help you grow.

There are no dead-end jobs at CAR FIX – only paths to success. We grow careers!

GREAT PEOPLE WANTED

If skill, passion, and enthusiasm are your strengths, then CAR FIX’s values will fit you well. We provide auto technicians with the tools they need to succeed, beyond just wrenches and ratchets. We offer a supportive environment for you to do your best work, reward mechanics who treat customers with respect, nurture talent, and provide opportunities for career advancement. If you’re driven, committed, and eager to expand your skills, we encourage you to apply to join the CAR FIX team today!

GREAT WORKPLACES PROVIDED

All twelve of our locations are clean, safe, organized, and optimized for efficiency. Our well-maintained workshops enable our auto technicians to deliver results they can be proud of, reinforcing CAR FIX’s reputation for excellence across East Tennessee. We are committed to providing the tools for your success!

GREAT BENEFITS OFFERED

• Competitive Wages
• NO Weekend Shifts
• Vacation Time
• Paid Holidays
• Paid Time Off
• Retirement Plan
• Ongoing Training
• Medical, Dental & Vision Insurance

Service Advisor (SA) Position

The Service Advisor will provide customer service support and act as a liaison between technicians and customers. Responsibilities include greeting and assisting customers, working with the Store Manager to determine daily tasks, and maintaining lobby and shop areas. This is a full-time position. All employees are expected to keep their work environment clean and safe.

Requirements

• Be the face of the business to customers.
• Work in line with our values of honesty, integrity, and transparency.
• Drive car count and ARO through on-brand actions to ensure a good standard of living for yourself and teammates.
• Maintain a positive attitude daily and seek opportunities to provide excellent customer experiences.
• Treat every customer as if they were your own.
• Build trust through great communication, updates, and upholding promises.
• Strive to exceed store goals.
• Build and maintain great employee morale.
• Know every employee on a personal level.
• Review sales regularly (daily, weekly, monthly).