Workforce Training Coordinator

Workforce Training Coordinator Job no: 495745 Closes: 9/17/2026 4:55:00 AM Work Type:
Faculty Full-Time Locations:
Crowley, LA Categories:
Workforce Development & Education

College: South Louisiana Community College

Department: Workforce & Economic Development and Continuing Education

Sub department: Corporate College

Type of Appointment: Unclassified - Administrative/Staff

Salary: $39,500 - $46,000

Work Habits: 30%

• Review programs, admissions requirements, testing policies, scheduling, and student services with prospective students as first point of contact (email, phone and in person).
• Ensure referring to the central recruiting team for funding options and for tuition assistance.
• Obtain and request all required supporting documents for admissions.
• Collect and track information for all third-party exams related to the department.
• Enter data into Salesforce, and spreadsheets for Banner.
• Track and manage incoming and existing inventory.
• Audit student folders.
• Work with new programs to include Auto Body Collision, CLA/CLT, CMI, Diesel and High School initiatives.
• Provide outstanding service to students and other internal and external customers.

Behavioral Standards: 20%

• Assist students via email and courtesy calls throughout the enrollment and registration process.
• This position affects a high volume of data records and requires accuracy.
• Meet, greet, announce, and/or assist all vendors and visitors, giving tours as needed.
• Mail out information as needed.
• Successfully complete all mandatory training
• Ensure Instructors are clear on expectations and support for class schedule and books and material needed.

Institutional Support: 30%

• Track and review all student applications.
• Organize and ensure the maintenance of all student data/records in accordance with school policies, and third-party standards to meet IBC expectations.
• Answer and route incoming telephone calls related to the TDL Department courses.
• Follow up calls at the intervals of 4-weeks, 3-months and 6-month to graduates.
• Assist students and track job placement data.
• Maintain updated student information in the Training Provider Registry, as required.
• Set up and Jot form 3rd party companies for payment on any and all specialized training.
• Track payments of students and work with Recruiting and other departments as needed for reports and updates on payment of tuition.

Team Relations: 20%

• Provide support for Director of TDL
• Foster positive working relationships with students, instructors, staff, administrators, community partners, and business and industry representatives.
• Collaborate with recruiting, admissions, financial assistance, and instructional teams to ensure a seamless student experience from enrollment through program completion.
• Communicate effectively and professionally with internal and external stakeholders, providing timely updates and responding to inquiries in a courteous manner.
• Participate actively in departmental meetings, college committees, training sessions, and institutional events as assigned.
• Support instructors and program management by sharing relevant student, scheduling, and operational information to promote effective decision-making and student success.
• Assist in coordinating special events, orientation sessions, graduation ceremonies, career fairs, recruiting activities, and workforce development initiatives.
• Promote a culture of teamwork, respect, accountability, and continuous improvement while contributing to a positive and inclusive work environment.
• Develop and maintain productive relationships with employers, workforce partners, funding agencies, and community organizations to support student recruitment, retention, and employment outcomes.
• Work collaboratively across multiple campuses and departments to ensure consistent service delivery and alignment with the mission and goals of South Louisiana Community College.
• Fulfill professional assignments in accordance with South Louisiana Community College policies, procedures, contractual obligations, and established work schedules.
• Demonstrate predictable and reliable attendance to provide consistency, continuity, and high quality support services to students, faculty, staff, and stakeholders.

Other duties as assigned.

• Two (2) years of experience in an office setting, handling administrative duties
• Valid unencumbered driver's license
• Criminal background clearance

• Language
  
  Skills:
  
  Ability to read, analyze, and interpret general business…