Quality Technician

Quality Assurance Specialist

Duties and Day-to-Day Responsibilities, but not limited to the following:

• Reviews for incoming material receipts for compliance, including verification of net weight statements, proper product labeling identification, and allergen statements.
• Performs various aspects of sample collection, including selection of sampling equipment, weighing samples, and thorough documentation practices.
• Collection of pre-shipment samples for chemical, physical, and microbiological testing by the site analytical testing laboratory.
• Analysis and recording/plotting of Quality Control samples and data.
• Recording samples upon delivery to labs.
• Conducts pre-operative inspections including ATP swabbing. Responsible for QA release of manufacturing rooms to production.
• Take environmental monitoring swabbing and allergen verification sampling.
• Conducts allergen verification testing.
• Conducts HACCP reviews and verification activities.
• Provides support and input to production personnel to verify and validate production methods for specific products.
• Assists in investigation of non-conforming material events.
• Performs packaging, labeling, and finished product outgoing quality checks.
• Responsible for outgoing trailer inspections and documentation.
• Assists in training operational personals for general concepts of cGMP and food safety.
• Assists Facility Quality Assurance Manager in closing production records and other quality and food safety related duties.
• Performs other duties as assigned.

Minimum Training, Education, and Experience Requirements:

Associate's degree in a science related field;
High School Diploma and a minimum of two years' experience in quality role within a science-based environment; and/or an equivalent combination of education and experience.

• Possess a working knowledge of manufacturing operations and quality assurance programs including batching, batch verification, and blending procedures.
• Experience with measuring equipment and devices, data entry, and data analysis.
• Proficient in Microsoft Office Suite of applications including Outlook and Excel.

Behavior

Competencies:

• Problem Solving
  - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in-group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Technical Skills
  - Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others.
• Ethics
  - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Judgment
  - Displays willingness to make decisions;
  Exhibits sound and accurate judgment;
  Supports and explains reasoning for decisions;
  Includes appropriate people in decision-making process;
  Makes timely decisions.
• Planning/Organizing
  - Prioritizes and plans work activities;
  Uses time efficiently;
  Sets goals and objectives;
  Organizes or schedules other people and their tasks.
• Professionalism
  - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.
• Quality
  - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Quantity
  - Meets productivity standards;
  Completes work in timely manner;
  Strives to increase productivity;
  Works quickly.
• Attendance/Punctuality
  - Is consistently at work and on time;
  Ensures work responsibilities are covered when absent;
  Arrives at meetings and appointments on time.
• Dependability
  - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Commits to long hours of work when necessary to reach goals;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative
  - Volunteers readily;
  Undertakes self-development activities;
  Seeks increased responsibilities;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.

Work Environment:

• Manufacturing environment.
• Standing for extended periods of time.
• Ability to manage a fast-paced operation that can run 24/7.
• Exposure to chemical odors and airborne particles may be encountered. May include handling of hazardous chemicals including caustics, acids, and flammable hydrocarbons.
• The noise level in the work environment is usually quiet.
• Employees are required to wear steel-toed boots/shoes, safety glasses, and a hard hat.