Field Service Technician

Immediate need for a talented Field Service Technician
. This is a 06 months contract opportunity with long-term potential and is located in Crown Point, IN (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-10777

Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Diagnose, troubleshoot, and resolve hardware and software issues involving laser printers, wide format / plotters, kiosks, and POS systems.
• Install, configure, and maintain IT equipment and related applications.
• Perform preventive and routine maintenance to ensure optimal equipment performance.
• Provide clear, professional technical support to customers both onsite and via phone.
• Maintain accurate service documentation, ensuring compliance with quality and operational standards.
• Is this position remote or in person? Remote field tech dispatches from home
• What are the TOP 2 required skills that candidates must have? Previous experience in field services dispatch requiring travel and hands on experience with repair of laptops, desktops and printers
• What will the work schedule be for this position? M-F 9 am – 6 pm, OT, on-call rotation and after hours required
• Will there be OC (on call)? Yes
• Will there be shift differentials? No
• How many overall years of experience should this person have? 3-5
• Do they need any specific certifications or education? A certification is required
• If contract to hire what is the conversion rate? $23
• How many miles per day will the contractor be driving? 50-150
• What radius range should candidates be located from the job location? 30 miles
• What is the exact work location or city, state, or zip? Crown Point, IN 46307

• Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems.
• Electro-Mechanical experience a plus
• Emphasis on experience repairing laser and wide-format printers.
• Demonstrated ability to troubleshoot, analyze, and resolve technical issues.
• Excellent communication skills and a strong commitment to customer service.
• Ability to manage multiple tasks independently while also functioning effectively in a team environment.
• Physical ability to lift and transport equipment weighing up to 50 lbs.

Our client is a leading IT Industry
, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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