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Member Experience Director Engagement & Belonging

Job in Crown Point, Lake County, Indiana, 46307, USA
Listing for: Crossroads-Ymca-
Full Time position
Listed on 2026-07-20
Job specializations:
  • Management
    General Management, Client Relationship Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 23866 - 33992 USD Yearly USD 23866.00 33992.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Director — Growth, Engagement & Belonging

The Crossroads YMCA in Crown Point, IN is seeking a Member Relations Director to lead the membership experience, oversee operations, coach staff, and develop strategies to attract and engage members at the Schererville branch.

You will manage tours, retention, scheduling, payroll, and use CRM systems to drive growth, collaborating with other departments to ensure every member feels welcomed and valued.

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