Shift supervisor, Retail

Position Summary

We’re building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor on site, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management – Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up on all activities.
• Communication – Effectively communicate information both to and from store management and crews.
• Customer Service – Assist customers with their questions, problems and complaints; promote CVS customer service culture with greeting, offering help, and thanking; handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; maintain customer/patient confidentiality.
• Merchandise/Presentation – Price merchandise, stock shelves; execute displays, signage and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off-shelf merchandise; reset departments following POGs.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early mornings, overnight and weekend shifts; ability to work overtime as needed and respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or equivalent preferred but not required.

Evening, rotating weekends. Position will move to a cross-trained FS/RX employee.

24

Part time

The typical pay range for this role is $17.00 – $26.00 per hour.

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.