ASST. Service Manager

Description

Join our dynamic team at a leading Heavy Duty Truck Dealership, where we are committed to providing exceptional service and support to our customers. We are seeking a motivated and experienced Assistant Service Manager who possesses strong mechanical skills, a solid understanding of parts operations, and a proactive approach to managing daily service activities. This is an excellent opportunity for someone eager to grow within a fast-paced environment that values technical expertise and teamwork.

• Assist the Service Manager in overseeing daily shop operations and ensuring efficient workflow
• Support technicians on job sites, helping to troubleshoot and resolve mechanical issues
• Coordinate and prioritize service jobs to ensure timely completion and customer satisfaction
• Manage parts inventory, ordering, and stocking to support service operations
• Facilitate communication between technicians, parts department, and customers
• Help with job scheduling, documentation, and maintaining service records
• Ensure compliance with safety standards and dealership policies
• Contribute to a positive team environment and promote a culture of continuous improvement

• Proven experience in heavy-duty truck service, repair, or maintenance
• Strong mechanical aptitude and troubleshooting skills
• Knowledge of parts operations and inventory management
• Familiarity with CDK or similar dealership management software (a significant plus)
• Certifications from Cummins or other relevant industry certifications are advantageous
• Excellent communication and organizational skills
• Ability to work in a fast-paced environment and handle multiple priorities
• Valid driver’s license and clean driving record

We offer a competitive benefits package including health and dental insurance, a 401(k) plan, and opportunities for professional growth. Join our team and be part of a company that values technical expertise, teamwork, and customer satisfaction.