Part time Teller

Position Overview

As a Part Time Teller within PNC’s Retail Banking organization, you will be based in Crystal Lake, IL at the Crystal Lake Branch. Bilingual Spanish is preferred. This role is in‑office and focuses on delivering a unique customer experience, improving financial wellbeing, and fostering loyalty while increasing share of wallet.

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Process a variety of customer interactions.
• Educate customers on alternatives available for their financial interactions.
• Identify banking opportunities during customer interactions and refer as appropriate.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits.
• Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

• Knowledge of customer service and banking best practices.
• Strong communication and problem‑solving skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Preferred:
  Bilingual Spanish skills.
• Preferred:
  Experience in customer‑facing banking or related role.

Roles at this level typically do not require a university/college degree. A high school diploma, GED, or equivalent experience is sufficient. No specific certifications or licenses are required.

Base Salary: $15.87 – $26.44 per hour. Salary may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible.

• Medical, prescription drug, dental, and vision coverage with Health Savings Account option.
• Employee life insurance.
• 401(k) with PNC match, pension, and stock purchase plan.
• Back‑up child and elder care, adoption, surrogacy, and doula reimbursement.
• Educational assistance for select programs.
• Robust wellness program with financial incentives.
• Paid time off based on eligibility, including parental leave, holidays, and vacation accrued after 90 days of service.

If an accommodation is required to participate in the application process, contact  with the subject “accommodation request,” including your name, the job , and preferred method of contact.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act and/or FINRA, which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act for privacy notice regarding personal information usage.