Deli and Bakery Clerk

Job Overview

The Deli/Bakery Clerk keeps all food service cases stocked and clean, assists customers, and maintains a friendly, energetic demeanor while adhering to Food Service Department guidelines.

• Ensures cleanliness of deli/bakery cases, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor, and sweeping.
• Stocks deli/bakery cases; presents product, faces, fills, and organizes all items as set by the Deli/Bakery Service Department schematics, ensuring tag and pricing accuracy.
• Examines the rotation of all deli/bakery products paying particular attention to expired stock and discarding outdated or spoiled items.
• Responds positively to customer inquiries and assists customers with purchases, information, and product selection; requires selling and cross‑selling of products.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Monitors point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.
• Operates and uses equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
• Prepares various deli/bakery items; uses the appropriate ingredients and proper cooking times for each product being made.
• Uses knowledge of scales and weight measures to accurately weigh and label products.
• Participates in pre‑inventory preparation, including back stock and ensuring tags match products.
• Maintains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Other duties as assigned.

• High school diploma or equivalency degree.
• Preferred 1–2 years grocery retail experience in Food Service department processes and procedures.
• Previous experience in a natural foods industry is a plus.

• Maintains the highest level of customer service at all times.
• Adapts to the ever‑changing high‑volume retail while working in a cross‑functional team environment.
• Initiates when problems arise.
• Displays flexibility in a variety of situations.
• Shows advanced attention to detail with the capability to prioritize and meet deadlines.
• Exhibits excellent verbal communication and interpersonal skills for dealing cross‑functionally with peers and senior management.
• Multi‑tasks and possesses excellent organizational skills.
• Leads, supports, and contributes to team goals.
• Works varied hours/days as business dictates.
• Familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Has basic knowledge of math, weights, and measures.
• Has skills working with all food service equipment such as knives, slicers, scales, and ovens.
• Can cut and weigh various amounts of meats, salads, and cheeses.

• Sit rarely 1–2 hours.
• Stand continuously 1–8 hours.
• Walk continuously 2–8 hours.
• Drive frequently 2–4 hours.
• Balance frequently 34–66%.
• Bend occasionally 1–33%.
• Climb (2–6 ft) occasionally 1–33%.
• Crawl occasionally 1–33%.
• Crouch/Squat occasionally 1–33%.
• Kneel occasionally 1–33%.
• Reach (forward & overhead) frequently 34–66%.
• Twist (45 degrees at waist) occasionally 1–33%.
• Lifting / Carrying: 0–10 lbs. occasionally 1–33%; 11–25 lbs. occasionally 1–33%; 26–50 lbs. occasionally 1–33%; 51–100 lbs. never 0%.
• Repetitive motion right & left grasping frequently 34–66%.
• Fine manipulation occasionally 1–33%.
• Pushing and pulling occasionally 1–33%.
• Low extremities never 0%.
• Environmental conditions:
  
  Some extreme temperatures possible.

Competitive compensation with a salary range of $15.00–$16.50 per hour. Paid parental leave, 401(k) plan with employer match, 24/7 Employee Assistance Program, medical, dental, and life insurance. Recognition and incentive programs reward high performance.

Salary commensurate with experience, starting between $15.00 and $16.50 per hour, with raises as per Fresh Thyme Market plan policy.