Insurance Sales Agent - Crystal Lake

Job Overview

The Auto Club Group is seeking Insurance Sales Agents to drive new business, retain existing members, and grow ACG’s insurance book through a range of competitive product offerings. In this role, agents use consultative sales techniques, product knowledge, and customer‑focused service to assess needs, recommend coverage, close sales, and build lasting relationships with members and prospects.

• Uses sales techniques and strong product knowledge to identify customer‑specific needs to generate new sales, retain existing insureds and grow our overall insurance book of business.
• Effectively overcomes objections to close the sale and/or retain the insured.
• Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Sales Agent’s manager.
• Conducts insurance reviews for clients to identify a range of suitable products.
• Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
• Engages in market‑based interactions at business establishments and other convenient locations to solicit new business, create and expand business networks and build rapport critical to establishing customer satisfaction, loyalty and affinity to the AAA brand.
• Responds to customer inquiries and requests relating to insurance, membership and financial products.

• High School diploma or equivalent.
• Current Property & Casualty Insurance license.
• Current Life Insurance Sales license.
• Must qualify, obtain and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
• 1+ year(s) of sales or customer service experience.
• Strong sales skills with a history of effectively developing, tracking, following up on and closing leads.
• Advanced consultative selling techniques utilizing thorough product knowledge.
• Strong phone sales and prospecting skills.
• Excellent verbal and written communication skills combined with strong customer focus.
• Ambition, motivation and drive.
• Knowledge of desktop systems including, but not limited to, Microsoft Office software applications.
• Excellent listening skills and ability to understand customer needs.

This is an in‑office position. Employees will service ACG members in‑person and are based on site in an ACG branch facility.

• Average annual earnings $57,000 – $80,000+.
• A guaranteed hourly rate of $21.63 (annualized rate of $45,000) plus commissions and bonus opportunities.
• Position is also eligible for overtime.

• Health & Wellness:
  Medical plans with multiple coverage options, including HSA eligibility; prescription drug coverage; dental and vision benefits; employee assistance program.
• Financial Protection & Insurance:
  Company‑paid basic life insurance; optional supplemental life insurance and dependent coverage; short‑term and long‑term disability coverage; critical illness, accident and pet insurance options.
• Retirement & Savings: 401(k) plan with 3% automatic deferral upon eligibility; company match of 50% up to 6% of pay; additional company contribution of 4% of pay each pay day; HSA and FSA options.
• Time Off & Leave:
  Paid Time Off (PTO) accrues with tenure; full‑time new employees receive up to 12 PTO days annually; paid holidays (10 company‑paid holidays annually for full‑time employees, 8 for part‑time); additional leave programs (parental, bereavement, jury duty, military leave).
• Career Growth &
  
  Education:
  
  Tuition assistance up to $5,250 annually (80% covered by ACG); professional certification support with 100% reimbursement.
• Additional Perks:
  Complimentary AAA membership with roadside assistance and travel discounts; adoption assistance program.

PTO accrues with tenure and becomes eligible after 90 days of employment. Full‑time new employees receive up to 12 PTO days annually; part‑time employees accrue a minimum of 3 hours per month.

Opportunities for career development and advancement; tuition assistance; certification reimbursement.

This position is expected to remain posted through August 15th; however, it may close at any time once a qualified candidate pool is identified.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.