Customer Service Representative Warehouse Enviornment

Customer Service Representative Warehouse Environment

Our client, a leading organization in the logistics and customer service industry, is seeking a Customer Service Representative Warehouse Environment to join their team. As a Customer Service Representative Warehouse Environment, you will be part of the Customer Support Department supporting operational excellence and customer satisfaction. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title:

Customer Service Representative Warehouse Environment

Location:

Cudahy, WI

Pay Range: $19 per hour

Shift: Monday through Friday, 7:30 am to 3:00 pm

What's the Job?

• Assist customers and business partners via telephone and email to ensure smooth communication and issue resolution
• Handle customer complaints in a calm, professional manner to maintain high service standards
• Diagnose, assess, and resolve problems or issues related to deliveries and orders
• Monitor the progress of delivery routes to ensure timely and accurate deliveries
• Scan haul-away pods and verify stamps, process changes or cancellations to delivery orders as needed

What's Needed?

• Experience with Microsoft Office programs such as MS Project, Word, Excel, and Power Point
• High school diploma or equivalent
• At least 1 year of related experience, preferably within a call center environment
• Strong customer service skills with the ability to resolve issues satisfactorily
• Solid multitasking and organizational skills to manage multiple responsibilities efficiently

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment
• Potential for career growth within a reputable organization
• Engage in meaningful work that makes a difference in customer satisfaction
• Develop valuable skills in customer service and logistics operations
• Work in a stable environment with consistent hours and a positive work culture

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.