Packaging & Crating Supervisor - 2nd Shift

Primary Responsibilities Operational Execution & Customer Satisfaction

• Drive high-volume customer orders to completion during 2nd shift operations
• Prioritize and execute next‑day delivery orders
• Allocate team resources to complete daily packaging and crating requirements
• Execute work orders efficiently and delegate tasks for timely completion
• Support packaging, crating, loading/unloading, inspection, assembly, and packing activities
• Respond to urgent requests and ensure timely completion
• Maintain productivity and operational efficiency
• Support shipping deadlines and next‑day delivery readiness

• Manage workflow and labor allocation during 2nd shift
• Coordinate with 1st shift leadership for continuity
• Focus on completion of work initiated during 1st shift
• Identify bottlenecks and implement real‑time solutions
• Communicate priorities clearly with team members

• Lead, direct, and motivate team members
• Provide coaching and feedback
• Communicate errors and implement corrective actions
• Escalate recurring issues with recommendations
• Promote accountability and a positive culture

• Promote and enforce safety culture
• Identify and mitigate hazards
• Report incidents, near misses, and injuries

• Ensure work meets quality standards
• Maintain adherence to operational procedures
• Support audits and compliance
• Report customer concerns and support resolution

Education:

2‑year degree in Supply Chain Management or related field preferred, or equivalent experience.

Experience:

Minimum 3–5 years of leadership experience in warehouse, production, or operations environment.

• Strong focus on execution and meeting deadlines
• Customer‑focused with a strong sense of urgency
• Ability to lead, delegate, and motivate team members
• Strong decision‑making and problem‑solving skills
• Excellent organizational and communication skills
• Ability to stand, sit, bend, pivot, and lilft up to 50lbs. unassisted
• Proficiency in performance metrics
• Flexibility for evenings and weekends