Quality Senior Manager

## Quality Senior Manager Apply remote type:
Onsite locations:
Cudahy, WI, USAtime type:
Full time posted on:
Posted Todayjob requisition :
JR116281
** About Us
** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
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* Job Description:

** Copeland’s approach to quality is established within a structured methodology that provides a consistent, documented, and auditable platform for operations with the capability to manage risk and change. This framework is supported by a range of project delivery and management systems.

The Quality Senior Manager will spearhead a team that will advance quality systems and partner across all functions.
** AS A QUALITY SENIOR MANAGER, YOU WILL:
*** Direct a cross-functional team and 3rd party consultant through preparation and official certification of ISO 9001.
* Develop and maintain documented information that will be reflected in the Quality Management System to meet the requirements of ISO 9001, coordinating internal technical audit teams and quality certification processes as well as additional agency requirements such as: CSA, ASME and PED as examples
* Streamlining and continually improving existing quality policies, procedures, and instructions
* Controlling key performance indicators (KPIs) and metrics, balancing external customer satisfaction against internal process efficiency to safeguard profitability.  Owns the data and strategy for continual improvement of warranty rates, customer issues, first pass yield and cost of poor quality.
* Integrating technical excellence into every aspect of the project lifecycle
* Working closely with Operations, Engineering, Product Safety, and Procurement throughout the product lifecycle
* Coaching and developing direct reports as well as setting expectations on the development of quality professionals
* Providing direction on the development of solutions to problems which have been defined, but where investigation is often required to clarify possible complex interfaces and solutions desired
* Through contacts with educational institutions, societies, equipment manufacturers, agencies, etc., keeping abreast of new development germane to quality, reliability, and agency activities
* Applying continual improvement conventions and techniques, using data analysis, understanding, and applying statistical methods, coordinating the use of Lean / Six Sigma tools (DMAIC, 5S+1, Process Capability Analysis, SPC, MSA, FMEA, Lean techniques, etc.)
* Providing the quality and reliability related requirements/metrics as part of the New Product Development process and the related phase/gate reviews
** REQUIRED EDUCATION, EXPERIENCE, &

SKILLS:

*** Bachelor's degree in science, engineering, or related field
* At least 3 years’ experience as a plant quality manager and demonstrated experience spearheading, implementing and/or managing Quality Management Systems for global, matrixed organizations
* Extensive experience in and knowledge of quality management conventions and methodologies including ISO 9001
* Six Sigma and Lean
* Strong proficiency in project management approaches and tools
* Exceptional communication, presentation, and facilitation skills
* Experience partnering closely with and advising senior management and executives
* Proven problem solving and root cause identification skills
* Strong analytic and decision-making abilities
* Proven ability to influence others, work effectively with…