Cullman- Customer Concierge - Part-Time

Job Details

The Receptionist (aka Customer Concierge) answers incoming telephone calls in a friendly, interested, and helpful manner. They gather the appropriate information from the caller in order to transfer the call to the correct person. In addition, they log missed calls for advisors, log sales calls, and take messages when necessary and send & respond to electronic communications.

• Answer incoming telephone calls in a friendly and helpful manner.
• Gather appropriate information from callers to transfer the call to the correct person.
• Log missed calls for advisors.
• Log sales calls.
• Take messages when necessary.
• Send & respond to electronic communications.

• Some customer service training.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of automotive sales/service.
• Pleasant and courteous personality.
• Strong phone and written communication skills.
• Strong computer skills.
• Excellent communication and interpersonal skills.

Starting Pay: $10-$12 per hour