Cullman - Service Advisor

Position: Cullman - Service Advisor - Full Time
Join Our Team at Long-Lewis Cullman:

Are you passionate about cars and love helping people? We're looking for a Service Advisor to be the key link between our customers and technicians! If you thrive in a fast-paced environment, have a knack for problem-solving, and deliver top-notch customer service, we want you on our team!

What You'll Do:
Serve as the main point-of-contact for customers needing automotive service
Understand customer concerns and arrange appropriate repairs/services
Communicate clearly with both customers and technicians, keeping everyone on the same page
Set and manage expectations to ensure a smooth service experience
Recommend necessary maintenance and repairs

What We're Looking For:
High school diploma or GED
1+ year of experience at a dealership or large facility
Valid driver's license & clean driving record
Strong technical knowledge & customer service skills
Positive attitude, professional appearance, and great communication skills
Ability to stay calm under pressure and work well in a fast-paced team environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.