Continuous Improvement Manager

Overview

Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we re more than a mattress company, we re a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

Responsible for all continuous improvement and quality efforts for the plant as well as deployment of company standards for Lean Transformation. This is a hands-on role, acting as the subject matter expert in Lean/Six Sigma methodology, trainer and coach to the entire plant organization. Assures Manufacturing Quality;
Implements Critical to Quality/SPC/Error Proofing Controls at every level, develops Root Cause Analysis and implements Corrective Actions. Responsible for managing the quality technician roles in the plant.

• Daily Management Rhythm (DMR) Compliance through reviewing the process, training plant leadership on DMR elements and lean tools.
• Deployment of all network lean initiatives and track effectiveness through key performance indicators (KPI )
• Create and drive strategic business solutions in an effort to continuously improve in SQDCP metrics
• Driving actions and effectiveness through guiding operations leaders through corrective actions
• Apply problem-solving tools to SQDCP performance metrics
• Drive and own Kaizen activity in the plant
• Drive quality basics in the plant through CTQ compliance, defect analysis, and resolution to drive customer satisfaction
• Manages and maintains Supplier Quality relations, reviews/manages/escalates Supplier RCA/Corrective Actions, introduces new products at site
• Support Plant Specific/Corporate Function Requests by conducting new product introduction pilots
• Create/Update Standard Work as needed and train supervisors and leads on updates
• Manage and lead quality technicians in the plants through providing coaching to quality techs on teardown process, CTQs, CI processes, and pilots.
• Conduct plant audits to drive process standardization, waste elimination, and continuous improvement

• Strong written and verbal communication skills, including presentation skills
• MS Office Suite-proficient
• Strong organizational skills with attention to detail
• Knowledge of production-based quality tools such as charting, control plans, capability studies, SPC, Error Proofing Process Improvement, etc.
• Project Management skills
• Problem identification and resolution skills
• Ability to plan, prioritize and organize work without close supervision; ability to effectively handle multiple projects with track record of successful project completion
• Readily adapt to changing circumstances
• Ability to build effective teams by fostering open dialogue and creating collaboration amongst the team members
• Understands the importance of spending time on the floor with associates, engaging in the process and identifying root cause and countermeasures
• Ability to engage and coach associates on the factory floor while developing and enhancing their continuous improvement mindset
• Work cooperatively with others to support goals and achieve outcomes
• Be able to function independently of direct supervision
• Champion new ideas through continuous improvement tools
• Knowledge of various quality system methodologies 8-D, Lean, 5 Why , Pareto Analysis, Six Sigma, DFMEA, PFEMA, PPAP, Fishbone, etc.

Required:

• Bachelor s Degree in Business, Engineering, or related field/experience
• 3-5 years relevant experience in Manufacturing, Quality, or Operations
• Strong analytical skills and problem-solving techniques
• Facilitation of Kaizen events
• Expert knowledge in lean methodologies and tools
• Able to work independently with minimal supervision

Preferred:

• Certified Six Sigma Black or Green Belt

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.