Retail Operations Associate - Foundry Thrift Store, Cullman, AL

Retail Operations Associate – Position Summary

The Retail Operations Associate is responsible for sorting, sizing, and hanging clothes on the sales floor. Additionally, the Associate is responsible for putting out all categories of merchandise as directed by the General Manager. The Retail Operations Associate must adhere to The Foundry's mission, vision, and core values and be willing to sign its Statement of Faith. The Associate reports directly to the General Manager and upholds the Board of Directors' policies.

The associate's responsibilities include those defined in this responsibility description.

• Sort and size clothing and other items into proper subcategories in preparation to be placed on the sales floor.
• Place merchandise in the appropriate area on the sales floor.
• Ensure all store procedures and protocols are followed by staff, program participants, and customers.
• Maintain a neat, orderly, and clean production area at all times.
• Assist in the supervision, placement, training, and cross‑training of all program participants assigned to the Pelham thrift store.
• Collaborate with staff to evaluate program participant performance and provide feedback; submit disciplinary action when appropriate for program participants by following program guidelines.
• Promote a collegial atmosphere within all thrift store departments, working cooperatively with all team members to help them and the department attain their overall goals.
• Ensure daily, weekly, and monthly production goals and metrics are met.
• Ensure that production inventory is staged in designated areas.
• Occasionally work carry‑out or at the donation dock as directed by the General Manager.
• Occasionally work as a cashier as directed by the General Manager.

• Maintain program participant confidentiality at all times.
• Assist in the supervision, placement, training, and cross‑training of all program participants assigned to the thrift store.
• Collaborate with staff to evaluate program participant performance and provide feedback.
• Provide workforce training to participants in soft skills and technical skills when applicable.

• High School Diploma, High School Equivalency Certificate, or GED.

• Experience in pre‑sorting, sorting, sizing, or hanging is desired but not required.

• Able to use a computer/tablet to perform job duties.
• Must be able to work required overtime as assigned by the General Manager, including but not limited to evening shifts and special events.
• Physical demands of this position include extensive standing and walking, lifting to 50 pounds regularly, and pushing and pulling bins, racks, and carts to 1,000 pounds with assistance.
• Must be able to bend, stoop, crouch, and climb a step ladder approximately three feet in height to reach materials.
• Must be able to work in a retail and warehouse environment, including exposure to dust and fluctuating temperatures.
• Must express yourself verbally and accurately, and loudly or quickly convey verbal instructions.
• Must hear and understand speech in person, via telephone, or other devices, and recognize work‑associated sounds such as vehicle horns or emergency sirens.
• Must have near and far visual acuity and clear peripheral vision.
• Strong interpersonal skills.
• Proven ability to resolve issues calmly and efficiently.
• Servant leader.
• Quick learner and enjoys the challenge of taking on new assignments.
• Willingness to be a team player.

Candidates are subject to a pre‑employment drug screen.