Sales Associate - Cullman

Sales Associate Position Summary

The Sales Associate is responsible for placing merchandise on the sales floor, maintaining cleanliness and organization in front of the store, and providing cashier and customer service. The Associate must hold to the mission, vision, and core values of The Foundry and agree to sign The Foundry's Statement of Faith. The Associate reports directly to the General Manager and upholds the policies set by the Board of Directors.

• Support management in daily store operations and ensure store procedures and protocols are followed by staff and program participants.
• Provide cashier and carry out services as scheduled.
• Maintain sales floor organization, stock, and cleanliness.
• Assist as needed with unloading, sorting, and processing donations.
• Maintain neat, orderly, and clean sales floor and cashier areas at all times.
• Assist in store recovery as needed.
• Promote a collegial atmosphere within all thrift store departments, working cooperatively with all team members to help them and the department attain their overall goals.
• Collaborate with teams to ensure meeting daily, weekly, and monthly sales goals and metrics.

• Maintain program participant confidentiality at all times.
• Assist in the supervision, placement, training, and cross‑training of all program participants assigned to the thrift store.
• Collaborate with staff to evaluate program participant performance and provide feedback.
• Provide workforce training to participants in soft skills and technical skills when applicable.

Education:

• High School Diploma, High School Equivalency, or GED.

Experience:

• Two (2) years of retail or thrift store experience.
• Proven competencies in sales, products, and service.

• Able to use a computer or tablet to perform job duties.
• Must be able to work required overtime as assigned by the General Manager, including but not limited to evening shifts and special events.
• Physical demands include extensive standing and walking, lifting up to 50 pounds regularly, and pushing and pulling bins, racks, and carts to 1,000 pounds with assistance.
• Must be able to bend, stoop, crouch, and climb a step ladder approximately three feet in height to reach materials.
• Must be able to work in a retail and warehouse environment, including exposure to dust and fluctuating temperatures.
• Must express yourself verbally and accurately, convey verbal instructions loudly or quickly.
• Must hear and understand speech in person, via telephone or other devices, and recognize work‑associated sounds such as vehicle horns or emergency sirens.
• Must have near and far visual acuity and clear peripheral vision.
• Strong interpersonal skills.
• Proven ability to resolve issues calmly and efficiently.
• Servant leader.
• Quick learner and enjoys the challenge of taking on new assignments.
• Willingness to be a team player.

The above responsibility description defines this position's general nature and level of duties. It is not an exhaustive list of required responsibilities, duties, and skills. All responsibilities are subject to possible modification to accommodate individuals with disabilities reasonably. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other staff members.

This responsibility description does not state or imply that these are the only duties to be performed. Staff members must follow any other responsibility-related instructions and perform other responsibilities requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills, and abilities. The staff member must possess the skills or aptitudes to perform each duty proficiently.

Continued employment remains on an "at‑will" basis.