Logistics Coordinator

LOGISTICS COORDINATOR

Location:

Cullman, Alabama, United States

• Ensure that freight moves from its origin to its final destination and manage transportation arrangements from pre-pickup through delivery.
• Exercise discretion and independent judgment in booking appropriate carriers and negotiating carrier rates.
• Communicate with shippers, carriers, and team members; build and maintain carrier relationships; service the company’s customer base and advise carriers accordingly.
• Resolve issues promptly (e.g., claims, detention, OS&D, layovers, breakdowns) and maintain timely updates on carriers assigned to RE Garrison.
• Serve as a resource to customers when appropriate contacts are unavailable and coordinate with the brokerage team to ensure responsibility for freight on the brokerage board.
• Contribute to the team by supporting other logistics coordinators to achieve required results; participate in additional duties as assigned.

• College degree in logistics, supply chain management, or a related business field preferred.
• Previous customer service and/or logistics experience preferred.
• Knowledge of the trucking industry is a plus.

• Ability to communicate effectively over the phone, via email, and face to face.
• Capacity to recognize when action is necessary and implement required actions within a reasonable time.
• Ability to prioritize workflow and manage time effectively.
• Ability to perform mathematical calculations to estimate transit times.
• Good judgment and discretion; competent use of Microsoft Word, Excel, and Outlook.