Data Center Operations Cluster Manager, Amazon Dedicated Cloud

Overview

Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs? Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Cluster Manager to join the AWS Infrastructure Services organization and serve as a technical resource and leader within data centers.

We are currently building out our infrastructure management team for an up and coming region and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive to take AWS DCO to the next level.

• Hiring, managing, and developing the operations management team including DCO site managers, Decom managers, DCO technicians, and Decom technicians.
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across a 24/7 shift schedule.
• Prioritize projects assigned to DCO teams and sites.
• Routinely review ticket queue for large events and address problems accordingly.
• Coordinate change management resources.
• Guide, train, and educate data center staff on the best practices related to all service owner issues.
• Manage front line managers, mentor and develop career progression for both direct reports and organization members.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

We collaborate across AWS to deliver the highest standards for safety and security while providing the highest capacity at the lowest possible cost for our customers. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• 4+ years of management experience.
• Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
• Experience hiring, developing, and managing high‑performing technical teams.
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above.

• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA.
• Experience owning the operation of a mission‑critical team or product.
• Experience with large‑scale technical operations or large‑scale compute farms.
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing, or Six Sigma.

This position requires the candidate to be a U.S. citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The selected candidate must obtain and maintain an active TS/SCI clearance with polygraph upon start and satisfy other security related requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

Base salary range for this position: $ – $ USD annually (Culpeper, VA). Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement, 401(k) matching, paid time off, and parental leave.

Learn more at .

USA, VA, Culpeper —  –  USD annually

Company:
Amazon Data Services, Inc.

Job : A