Cluster Operations Leader, ADC Data Center Ops

Overview

Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs? AWS is seeking a seasoned, proven leader to join the Data Center Community organization for the Amazon Dedicated Cloud business.

This organization operates rapidly-scaling, high-availability data centers supporting the U.S government. They execute server and network device installations, IT hardware repairs, and data center mechanical and electrical system operations and maintenance on a 24x7 basis. The Senior Manager of Operations must be technically adept, operationally agile, and fully committed to availability. The Senior Manager will be responsible for ensuring standards for operational performance in safety, security, availability, capacity, people/&E, and cost across data centers in a specific region.

The right candidate will need to stay on top of long-term strategy as well as operating details to ensure urgent tactical issues are addressed and their teams are taking steps to head off customer-impacting risks. We seek a proven leader with operational strength and experience building and leading large geographically dispersed teams. Must be willing to travel to data centers in Culpeper, Warrenton and Alexandria.

This position requires that the candidate be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

• Operation and maintenance of data center mechanical, electrical, and controls systems including preventive, corrective, emergency maintenance, and change management.
• Oversight of teams responsible for installation, repair, and decommissioning of data center hardware and network devices.
• Leading, managing, coaching, and developing the data center cluster operations management teams.
• Performance management of key vendors and maintenance vendors in line with management goals.
• Executing the infrastructure operations support component of new cluster launches, new data center launches, and existing data center expansions.
• Proposing and complying with agreed operational performance goals related to safety, security, availability, capacity, people/&E, and cost.
• Supporting the physical security safeguarding of people, assets, and customer data in data centers.
• Operations budgeting and management of capital expenditures and operating expenses in line with management targets.
• Contributing to continuous improvement of operational processes, procedures, methods, and tools including safety, security, and availability incident/event response, management, recovery, and resolution.

• Bachelor’s degree or higher in Engineering, Computer Science, or a related field
• Experience delivering design solutions for large-scale, complex projects
• Experience managing large teams (approximately 120+ indirect reports and 4+ direct reports), or experience as an acting operations manager
• Strong written and verbal communication skills to engage technical and non-technical audiences, including senior leadership
• 5+ years of analytical, quantitative, communication, and presentations experience
• 10+ years of relevant work in a data center or other critical environment

• Experience with continuous improvement methods such as Kaizen, Lean, DMAIC
• Knowledge of mechanical systems (mechanical, HVAC, controls)
• Experience in IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering/administration, machine learning, cloud infrastructure, big data, Dev Ops, or related)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodation or adjustments during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .

USA, VA, Culpeper -  -  USD annually

Company - Amazon Data Services, Inc.

Job : A