Intern - Information Technology

The Intern position provides students or recent graduates with hands‑on experience in local government operations through meaningful project‑based work, professional development opportunities, and exposure to public service careers. Interns will support departmental initiatives while developing practical workplace skills, communication abilities, and professional knowledge related to their field of study and career interests.

This position is designed to provide valuable learning opportunities while assisting departments with operational, administrative, technical, research, or customer service functions.

• Assist department staff with daily operations and assigned projects
• Conduct research, gather data, and prepare reports or presentations
• Provide administrative support including filing, document preparation, scheduling, and data entry
• Participate in meetings, trainings, and professional development activities
• Assist with customer service and communication efforts as appropriate
• Support special projects and departmental initiatives
• Maintain confidentiality of sensitive information
• Follow County policies, procedures, and safety standards
• Perform other duties as assigned

• Assist with the administration, configuration, and monitoring of County IT systems, including servers, workstations, and network infrastructure
• Support helpdesk operations by troubleshooting end‑user hardware, software, and connectivity issues under staff supervision
• Assist with cybersecurity initiatives including system audits, vulnerability assessments, and security awareness activities
• Help deploy, image, and inventory County computing equipment and peripherals
• Assist with Microsoft 365 administration tasks including user account management, licensing, and group policy
• Support networking projects involving switches, wireless access points, firewalls, and VPN configurations
• Participate in the evaluation, testing, and documentation of new technologies and software solutions
• Assist with GIS data management, mapping projects, or web‑based application support as needed
• Help develop and maintain technical documentation, standard operating procedures, and user guides
• Support audio/visual and conferencing technology used in County facilities
• Contribute to IT infrastructure improvement projects such as server migrations, cloud integrations, or automation initiatives
• Perform other technology‑related duties as assigned by the department supervisor

• Current enrollment in an associate’s, bachelor’s, or graduate degree program in Information Technology, Computer Science, Cybersecurity, Network Administration, Geographic Information Systems, or a related field; or a recent graduate within the past 12 months
• Demonstrated interest in public service, local government technology, or a related career field
• Ability to communicate effectively in both written and verbal formats
• Proficiency with Microsoft Office 365 applications (Outlook, Word, Excel, Teams)
• Ability to work independently and collaboratively in a professional environment
• Must be able to maintain confidentiality of sensitive government and personnel data

• Fundamental IT concepts including networking, operating systems, hardware, and software
• Cybersecurity principles and best practices
• Cloud‑based services and productivity platforms, particularly Microsoft 365
• Basic database, scripting, or programming concepts (e.g., Power Shell, Python, SQL) preferred

• Diagnosing and resolving basic technical issues in a professional environment
• Written and verbal communication, including the ability to explain technical concepts to non‑technical users
• Organizing tasks, managing priorities, and meeting deadlines
• Researching technical solutions and summarizing findings clearly

• Learn and adapt quickly to new technologies, systems, and County‑specific tools
• Work effectively under supervision while also taking initiative on assigned tasks
• Handle sensitive information with discretion and professionalism
• Interact respectfully and collaboratively with County staff and the public
• Follow established policies,…