Hospitality Director

Three Oaks™ - Trilogy Boutique Community

In the heart of Northern Virginia horse country, just 70 miles from Washington, D.C., and only 45 miles north of Charlottesville, Virginia, is Three Oaks™ - Trilogy Boutique Community set in the charming town of Culpepper. Trilogy’s first 55+ boutique community in Virginia is designed to create a vibrant lifestyle in a fun. Sophisticated setting within a close-knit, smaller-scale community.

Full Time

$80,000-$85,000 annual

Located in Culpepper, just north of Charlottesville, Virginia.

• New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

The Hospitality Director works in conjunction with the VP of Operations and/or Area General Manager and is directly responsible for the overall smooth operation of the club. This position reports to either the VP of Operations or Area General Manager.

• Communicate the core values and mission of Blue Star Resort & Golf to support the achievement of company goals.
• Create an overall lifestyle program for Club members that includes activities, events, enrichment opportunities, creative expressions opportunities, culinary arts, and travel.
• Ensure that a consistent set of superior standards of customer service meet or exceed the expectations of Members and guests at all Club facilities and events.
• Provide strategic intelligence to partners and clients regarding all Club initiatives, including but not limited to, vision, branding, Lifestyle, Food & Beverage, and Operations.
• Assist the VP or Area GM in establishing goals and processes for measuring sales, revenue, new projects, and business development for the Club.
• Support the hiring process.
• Supervise team members and maintain effective communication related to Club operations, safety, and team member concerns.
• Assist with budget planning and monitoring support to assure revenues and expenses areachievingandexceedingthedepartment’sfinancialsales goals.
• Setting up new vendors, processing of invoices and bi-weekly payroll processing and reporting.
• Manage the Member communication platform, this includes but is not limited to content creation and registration for events, fitness classes, news and more.
• Instrumental in the onboarding of new Members throughout the life of the community, including resales.
• Work closely with the marketing and creative team in Central Services to provide on branded materials and menus.
• Implement, train and operate Point of Sales (POS) system.
• Monitor the Club’s performance to determine whether strategies and plans require adjustment to positively impact revenues and cost controls.
• Review and approve short- and long-term strategies and implementation for the Food & Beverage operation.
• Serve as Manager on Duty .
• Specific oversight of the Food & Beverage, Clubhouse, Gate, Interior Facilities Maintenance, Spa/Athletics Operations.
• Other duties and responsibilities may be assigned.

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our Blue Star core values:
  • Honesty and Integrity
  • Respect for Every Individual
  • Teamwork
  • Safety & Well-being
  • Competitive Spirit

• Graduation from a 4 - year accredited college or university or equivalent combination of work experience and education.
• Involved in key development initiatives directly relating to the clubhouse and restaurant plants. Establish goals and processes for measuring sales,…