Administrative Representative

Administrative - Administrative Representative

This position is for a Patient Service Representative working day shifts from 8:00 AM to 5:00 PM, Monday through Friday. The role serves as the primary point of contact for patients both in person and over the phone, ensuring a smooth and welcoming experience when accessing healthcare services. Responsibilities include assisting patients with check-in and check-out processes, verifying demographic and insurance information, scheduling appointments, and addressing patient inquiries or concerns.

The representative works closely with clinical staff and administrative teams to support efficient patient flow within the outpatient clinic setting. The position may require supporting operations at an additional nearby clinic location as needed. Strong customer service skills, professionalism, and attention to detail are essential for maintaining a positive patient experience and ensuring administrative accuracy.