Resource Manager

Overview

Apple is looking for an experienced Resource Manager to join our Product, Design & Marketing Operations team. We are a large global creative group within Apple Services - with hubs in Cupertino, Culver City, New York, London, and Singapore, and smaller studios located across the globe.

Summary:

Apple is looking for an experienced Resource Manager to join our Product, Design & Marketing Operations team. We are a large global creative group within Apple Services - with hubs in Cupertino, Culver City, New York, London, and Singapore, and smaller studios located across the globe.

Description As a Resource Manager for Product, Design & Marketing, you will be an operational expert who enables seamless contingent workforce management across the organization. Your day-to-day work will focus on building scalable processes, optimizing tools, ensuring compliance, and providing responsive support to assignment managers and cross-functional partners.

• Analyze and iterate on existing contingent workforce workflows and recommend process improvements that drive operational excellence at scale
• Oversee and optimize tooling for end-to-end operational processes and workflows for contingent workforce management
• Serve as the subject matter expert for resource management and collaboration tools (e.g., Airtable, Wrike)
• Support compliance initiatives and policy updates in partnership with Procurement and People teams
• Track and report on program metrics for planning purposes and ad hoc requests
• Build and maintain standardized onboarding materials and resources for contingent workers and assignment managers
• Serve as a primary point of contact for assignment managers and cross-functional partners with questions about contingent workforce processes and policies
• Represent the contingent workforce program in cross-functional initiatives and planning sessions
• Pilot new tools, processes, or integrations and measure their effectiveness
• Cultivate strong relationships with stakeholders across Creative, Production, Procurement, Operations, and People teams
• Collaborate with Program Manager on program documentation that informs process, policy, and compliance standards, and help drive adoption
• Create and present compelling data narratives that communicate insights to cross-functional stakeholders

• 7+ years of experience in creative operations or resource management, preferably supporting Product, Design, Marketing, or related organizations
• Experience working with resource management and collaboration tools (e.g., Airtable, Wrike)
• Proven ability to rapidly learn and leverage new tools with natural curiosity to solve operational challenges
• Process driven and detail-oriented - passion for optimizing and simplifying workflows for ease of use and consistency
• Understanding of creative team structures and workflows to build processes that enable effective hiring and management of contingent talent
• Familiarity with diverse creative, operational, and technical roles and their unique skillsets to support effective hiring and management decisions
• Exceptional communication skills with proven ability to build relationships and collaborate across global teams
• Proactive problem-solver who anticipates issues and provides solutions before escalation
• Comfortable navigating ambiguity and maintaining flexibility with changing priorities
• Bachelor’s degree

• Experience partnering with Creative, Technical, Production, Procurement, HR, Legal and Budget teams
• Proficiency in Keynote with ability to translate data into clear, actionable presentations
• Understanding of compliance frameworks and risk management in workforce operations
• Experience building partnerships with both internal teams and external vendors/partners
• Proven ability to be diplomatic yet assertive when driving outcomes and ensuring compliance
• Familiarity with contingent workforce management or vendor management systems
• Flexibility for occasional travel and working across time zones

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and…