Veterinary Client Service Representative - Swing Shift

If you are looking for a career that supports your love of pets while helping their families navigate their hospital visit, look no further than ACCESS Los Angeles and become a Client Care Representative on our growing swing shift team
!

This is a part-time position with a schedule of Mondays and Wednesdays.

Our Client Care Team Members are the "first faces" to our pet parents as they embark on their pet's visit to our hospital. We at ACCESS, recognize the importance of finding people-driven individuals who have a passion for helping our furry friends.

Our pay ranges begin at $21 - $24/hour,dependent upon existing experience.

Shift hours worked between:

7pm-11pm = additional $2/hour

11pm-7am = additional $3/hour

any shift on Saturdays and Sundays = additional $2/hour

• Have a desire to help people through what is often a stressful event in their lives
• Minimum one year of experience in a customer service role (prior veterinary experience required)
• Must be able to read, write and speak English fluently in a clear and audible voice
• and most importantly...embody our core principles:
  Quality, Integrity, Compassion and Service

• Answer incoming calls, message taking
• Triage incoming requests
• Guide clients through check-in, discharge, check out
• Handle financial transactions
• Facilitate medication requests
• Understanding department-specific medications, diagnostics, and procedures

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.