Marketing Operations Program Specialist IV

Marketing Operations Program Specialist IVMarketing Operations Program Specialist IV

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Marketing Operations Team

This is a 12-month, full-time (40 hours/week), hybrid contract role located in Culver City, CA.

Marketing Operations Program Specialist

Marketing Operations Team

This is a 12-month, full-time (40 hours/week), hybrid contract role located in Culver City, CA.

Summary

We’re looking for an experienced Marketing Operations Program Specialist to help support a high-performing operations team focused on messaging and CRM efficiency. This role is essential to improving scale, analyzing processes, and optimizing technical systems for marketing and subscription-based services.

Our Ideal Candidate

• 3–5 years of experience in analytics, marketing operations, or related roles
• Passion for marketing technology and operations with a strong foundation in CRM systems, analytics, and stakeholder collaboration
• Proficient in marketing platforms like Salesforce (or similar CRM tools), and reporting/visualization software
• Familiar with best practices in data strategy, reporting, and issue analysis
• Skilled in collaborating with cross-functional teams across business, technical, and leadership levels
• Able to work independently and manage multiple tasks and deliverables in a fast-paced environment
• Flexible and adaptable to changing priorities, with a keen attention to detail and a proactive mindset
• Strong written and verbal communication skills with a proven ability to influence and drive decisions with data insights
• A natural problem-solver and systems thinker, curious and eager to innovate
• Technical domain expertise in SAS or ecosystem knowledge, particularly around what types of issues often occur in system architecture, feature, data pipeline - as this role will need to classify issues and draw patterns from them.

Job Description

In this role, you will lead the analysis, tracking, and resolution of CRM issues and process improvements within a dynamic marketing ecosystem.

You’ll Partner With Cross-functional Teams To Develop Reporting Strategies, Improve Platform Workflows, And Provide Actionable Insights For Scaling Operations. This Includes

• Developing and implementing data analysis strategies to support key business initiatives
• Monitoring and resolving system issues related to in-app messaging and marketing platforms
• Creating clear documentation around technical issues, resolutions, and business impact
• Delivering regular insights to stakeholders and executive leadership to support strategic decisions
• Driving cross-team collaboration to streamline tools and processes

You will also maintain technical documentation and support operational continuity for internal tools, reporting infrastructure, and campaign analytics—supporting the team’s overall success and efficiency.

Education And Experience

• Bachelor’s degree in Marketing, Analytics, Engineering, or a related field
• Background in CRM systems, marketing automation, or SaaS-based services
• Experience with subscription-based product marketing and operational analytics is a plus

Additional Requirements

Please include a resume and any relevant project samples or portfolios

This opportunity is located in Culver City, CA and requires hybrid work

The pay for this W-2 position ranges from $60.00 – $64.00 per hour

This position may be eligible for benefits such as PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements

Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Contract

Job function

• Job function
  
  Marketing and Sales
• Industries Staffing and Recruiting

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